I appreciate your commitment to all manners in a serious way. However, I can't say that I care if we are any good at this. I just like doing things differently and having fun. We could give the worst customer service on earth and I would be ecstatic.
I just want some cheesy lil graphic on the right side that says something like "Chat Now With A Live Representative" accompanied with some graphic like the girl in the above image. Somebody clicks it and a ticket is opened (we would have tickets :D). Then somebody...anybody that feels like dealing with it accepts the ticket and handles the customer service in any damn way they feel like. You want to be righteous and truly help someone? Great! You're having a bad day and you aren't in the mood to legitimately tell some snot where pak1.pak goes? Also Great! We aren't getting paid for this. We might not even know how to help in many cases. None of that matters. It's a source of entertainment for us... a lil something that sets NextGenQuake on yet a whole nother nother level from the other Quake sites.
Let me say all of this a different way. We have a server and a website that is akin to Google Play. I can go in plugins, and just like Google Play, there are all these "apps" that can be plugged into this site. We have a massive database of possibilities and we can do whatever the hell we want. There are no rules.
And actually, that being said, ANY one of you could go to the wordpress plugin repository and look for plugins that you would like to see here. Shoot me a little proposal on what it is, why you want it and how you think it will add another layer of entertainment or capability. Chances are high that even if I think it's dumb I will still add it. It just HAS to be marked as compatible with Wordpress 4.9.7.
All of these other websites have their one thing they do and it never changes. This place doesnt have to be like that at all. We can keep dumping more and more stuff here for infinity. I want customer support because the idea is completely ludicrous and I like to laugh. Maybe you have other ideas. I am open to them. I will tell you a couple of things that I already tried which were complete failures though.
1)like button system ~ I tried like 5 or 6 of these and all of them totally sucked or straight up did not work at all
2)push notifications ~ I actually had this all set up and decided against it. I'm thinking none of you would appreciate it too much if you are doing something on your computer with your browser open or not and a message popped up on your screen regarding some nextgenquake related thing. I think it's awesome technology though.
3)classic chat rooms ~ out of like 3 different ones they all sucked. The chat worked fine but there were other problems and/or limitations that existed. One chat actually completely destroyed almost every plug-in on this site. You want to talk about Gypsy having a heart attack...pbbbt I totally freaked. Luckily just disabling it fixed everything. However, the way it happened wasn't immediately obvious to me that the chat was the problem.
Anyway, the real point of all of this is we can do whatever the hell we want, even live customer support. This isn't "my" site. This is our site. Y'all have the added bonus that I'm a smart dude that loves adding features and that is something that is more or less "at your fingertips" (within reasonable request obviously). Let's do crazy stuff that gets people's attention.