Stuck ? That fooking compiler won't behave ? Just can't quite get those vectors right ???
Take a deep breath...
2. Check the Tutorials
Make sure you've looked through all the tutorials first - the answer may be there. (Especially if your problem is compiler related... be sure not to miss any crucial steps by doing the tutorials too quickly
3. Post on the Forums
Several thousand people per day browse the planetquake forums. Try posting your problem there first. (It's not that we don't want to help, but that you've got a better chance of quickly finding someone who has experienced exactly the same problem).
4. Contact the Staff
Ok, please only contact us once you've tried all of the above. We do want to help you but please understand it _is_ hard for us to reply to 30+ emails per day.
Also, all of us are wrapped up in our own mod projects right now... even if you have a great idea unfortunately we won't be able to take on any more projects. Why not recruit your own team on the forums ?
Corporate enquiries are welcome - if not able to help you directly then we will probably be able to point you in the direction of some very talented fps coders (remember that quake3 coding must comply with id's license agreement).