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    PlanetQuake | Features | Tech Tips | 7-22-2000
   

Tech Tips Mailbag

This is where your gaming and hardware needs are met. Be all that you can be or get out of the game! This won't be a forum for techno-geeks to find more ways to impress their non-technical friends, it's for plain folk who need help to better their gaming experience. But don't blame us if you blow your machine sky high; we're offering tips, not the Bible on computers. The mailbag is alive and well - send in those questions to TechTips. !
by Love2Play

 

AMD users & Quake and video woes

From: Ray Deaver
Subject: Quake 1 and Quake 3 issues

I am having a real problem with Quake in general and no one seems to know what's going on.
Before I begin, let me tell you what I am running: I have an AMD 500 K62, an asus v3800 32meg AGP video card, 64megs ram with 16 to Quake, win98 1st version as the operating system and a DSL internet connection.
I have the original Quake, which I upgraded to 1.08, then added winQuake. I then added glquakeworld and removed the file "openGL32.dll." I was using GLQWCL.exe to play fortress quake when the problem occurred. Whenever I backed out of the program the computer locked-up in DOS mod. I eventually had to forsake GAMESPY and manually type in the IP addresses. This way I could (for some reason) back out of the game safely. But then a new problem cropped up. Occasionally, the game will freeze for short periods, until it finally locks up completely. The last sound I heard within the game will be playing in a quarter-second loop, and no input commands will have any effect. After having to do a hard restart, the computer may or may not recognize that it has a mouse. Sometimes I have to restart my computer 5+ times before the mouse works again. The problem was so bad I was on every forum looking for help, but no one responded. Finally, I gave-up on quakeworld.
I went and got quake3 arena only to discover the exact same problem.I went into the setup/system/view drivers to find a completely alien video card listed there. So I went to I.D.software.com and they were no help at all. Then I went to GLsetup.com to see what cards they supported. ASUS was not listed there, but the strange card from my games "view drivers" was. WTF?
I should note that the problem only occurs when I play over the internet and ONLY when there are many players on the server.
If its the video drivers how can I get Quake (1 or 3) to recognize the proper ones?
Please understand, I know next to nothing about computers and am only recycling names here. As to how a "driver" functions and such: I haven't the foggiest idea.
PLEASE RESPOND! I have received absolutely no support from anywhere on this matter and don't want to find that I have wasted $70+ on this software. Any assistance you can provide would be greatly appreciated, even if its just directing me towards someone who can help.


Ray

First and foremost, back up and take it slow.......... and keep in mind that each Quake is different.  QuakeWorld is not going to be the same as Quake III Arena.  So take it one Quake at a time.  First thing you need to do is get everything all nice and clean again.  If it's possible, do a format.  I usually don't suggest this but considering you lose your mouse and have all kinds of other issues, a clean install is going to give you the best results.  But if that is not an options, I'll explain the best way to put fresh drivers on.

1.  Get a fresh download of the latest drivers form Reactor Critical. Unzip them to a temporary location. (Voodoo users will not unzip, you will run the executible at #4 below)

2.  Go to Control Panel>Add/remove programs and remove any drivers listed for your video card.

3.  Go to Windows\INF and look for any INF files pertaining to your video card and any other installations you tried and delete those INF files. (INF files can be viewed with Notepad to see what is in them and see what they belong to.)

4.  Reboot your computer (it will be in horrid VGA now) and Windows will see your video card and ask for where the drivers might be, you will show it the file you unzipped the new drivers to. (Voodoo users, click cancel for this window to close and run the driver executible)

5.  You will reboot and new drivers will be installed.  Confirm so by going to Start menu>Run>type: msinfo32.exe  System Information will open.  Look under Components>Display and see that the new drivers were installed.

Now I strongly suggest for Quake 1, you hop over to our article Classic Quake Info & Resources and take a look at what you should use to run Quake on a newer machine.  Prevent the previous mistakes from happening again.

Last, another symptom I noted was the problem occurring when online with many players. This is usually a symptom of heat.  Running in OpenGL online really heats up your video card.  An easy test; take the case cover off your computer and put a small house fan up to it.  If the problem of freezing up can be alieviated there also.

But read on Ray to see if you have anything in common with Mark here...

From: Mark Ferris
Subject: Video issues

W ELL, MY PROBLEM IS THAT MY MOUSE AND KEY BOARD FREEZE UP FOR ABOUT 10 SEC. THEN RESUMES CONTROL. THE WEIRD THING ABOUT IT IS THAT IS HAPPENS IN PAIRS, WELL I MEAN IT WILL FREEZE UP FOR 10 SEC. THEN RESUME FOR 10SEC. THEN FREEZE UP AGAIN THEN PLAY FOR ABOUT MAYBE 3 TO 4 MINUTES AND REPEATS OVER AGAIN. THIS ONLY DOES THIS WHEN I PLAY Q3, BUT LATELY IT HAS BEEN DOING THIS WHEN IM NOT PLAYING Q3 AND THE FREEZING OCCURRENCES ARE BECOMING MORE FREQUENT.

THE ACTUAL SYSTEM DOES NOT FREEZE UP BECAUSE WHEN I PLAY Q3 AND MY FUNCTIONS FREEZE UP THE GAME IS STILL RUNNING WITHOUT ME, I CAN SEE PEOPLE RUNNING BY ME OR SHOOTING ME DEAD AND THEN RE-ENTRY INTO THE GAME IS WEIRD SOMETIMES I ENTER INTO THE GAME LOOKING STRAIGHT UP OR COME IN THE GAME RUNNING OR SHOOTING AUTOMATICALLY, OR COME INTO THE GAME AND AM UNABLE TO USE THE KEYBOARD OR MOUSE ,BY THE WAY I DO HAVE ALL OF THE LATEST DRIVERS (FIRST REMOVING THE OLD DRIVERS BEFORE NEW INSTALLATION FOLLOWED BY A REGISTRY CLEAN/SWEEP) AND PATCHES.

COOLING, WELL I HAVE AN OPEN CASE WITH TWO FANS ON MY CPU AND AN ADDITIONAL FAN SITTING NEXT TO MY CASE ON THE FLOOR BLOWING ADDITIONAL COOL AIR INTO MY UNIT.

I HAVE A TNT2 ULTRA AGP CARD, I REPLACED THE WIMPY FACTORY FAN @ 3200 R.P.M AND REPLACED IT WITH A
@ 5200 R.P.M FAN, ALSO I MOUNTED AN ADDITIONAL FAN ON THE BACK OF THE CARD IN THE HOT SPOT BEHIND THE CHIP 1" INCH ABOVE SO AIR IS CIRCULATING. BY THE WAY THE TEMPURATURE READINGS ON THE SYSTEM REPORT ARE HIGHER BY 10.3 DEGREES ACCORDING TO MY FACTORY BIOS READINGS

ATTACHED IS A SYSTEM REPORT AND ALL OF MY BIOS SETTINGS FOR MY BOARD.

My first clue to your problem Mark was that your motherboard has a VIA chipset. Many users of such motherboard are experiencing problems due to the VIA chipset.  But the problem is solvable.  There are drivers called 4-in-1 drivers by VIA to fix that for you. They are available here at Viatech.

I suggest you take a look above also and make sure you have a nice clean install of your drivers. Sounds like you have the heat issue well under control.

 


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